Your information, treated with care.

Who is responsible

She Really Heals, led by Anita Daniels, organises the Share. Heal. Excel. community and is responsible for how community information is used. For privacy questions, contact info@shereallyheals.com.

What this notice covers

This notice covers this community organiser, its joining forms, gathering registration, community emails and connected WhatsApp service. It does not cover separate counselling records or other websites linked from this service.

Information we receive

We receive the name, email address and optional phone number you provide, your gathering and newsletter preferences, bookings, feedback and any optional joining form answers you choose to share. Existing SHE mailing list details may be imported from MailerLite, including subscription status. Please avoid submitting medical, counselling or other confidential records.

If you message the connected SHE WhatsApp number, Meta can send your phone number, profile name, message text, message identifiers, timestamps and delivery events to the organiser. Non-text messages may appear as a notice to view them in the phone app. Connecting WhatsApp does not automatically import old chats or add you to a mailing list.

Why we use information

We use community details to respond to enquiries, administer membership and gatherings, arrange conversations and send requested service information. Our legitimate interests are running the SHE community, responding to people who contact us and keeping the service secure. You may object to processing based on these interests by contacting us.

We use your consent for optional newsletters and optional personal background answers. You may withdraw that consent at any time. Providing optional answers is not required to receive general information. Gathering reminders require a separate confirmed registration.

WhatsApp automatic replies

When enabled, the organiser can send preset welcome, JOIN and RESOURCES replies. They are automatic information messages, not counselling or emergency support. Reply STOP to stop automatic replies and START to allow them again. These choices do not change your separate email preferences. Anita can respond personally through WhatsApp.

Who can access information

Community administration and the organiser inbox are restricted to the authorised organiser account. Public resources and published event descriptions are visible to visitors; private joining answers and contact records are not published to members.

Services used to provide the community include OpenAI Sites and Cloudflare for hosting and storage, Meta and WhatsApp for messaging, Zoho for connected email, MailerLite for mailing list imports and Zoom for online gatherings. Information is shared with the relevant provider where needed for the feature you use. These providers may process information outside the UK and have their own privacy arrangements. Contact us for information about the providers and transfer arrangements relevant to your data.

How long information stays

Contact records, forms and correspondence remain while needed to administer your membership, respond to your enquiry or manage the related gathering. We consider whether you remain involved, whether a request is unresolved and whether records are needed to honour a withdrawal or resolve a dispute. There is no automatic expiry of all community records. Unsubscribe and STOP information may be retained to respect your preference. Ask us to review or remove information that is no longer needed.

Your choices and rights

You can ask to access or correct your information, request deletion, object to or restrict its use and, where applicable, request a portable copy. Rights depend on the circumstances and are not absolute. We may need to check your identity before sharing or deleting records. Withdraw newsletter consent through your email preference link or contact us. You can complain to the UK Information Commissioner at ico.org.uk.

Request deletion

Email info@shereallyheals.com with the subject “SHE data deletion request”. Tell us the email address or WhatsApp number used and what you want removed. Do not send passwords, access tokens or verification codes. We will review your request, explain any information that must be retained and respond normally within one month. Deleting organiser records does not automatically delete copies held in your own mailbox, WhatsApp or other providers.

Sign-in and service operation

Private administration uses ChatGPT sign-in. Hosting and messaging providers may process connection and security information needed to operate their services. Public community forms do not require a ChatGPT account. We do not use this organiser to make automated decisions about your eligibility for care or professional support.

Changes and contact

Updates to this notice will appear here with a revised date. Questions or concerns can be sent to info@shereallyheals.com.